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The Power of Written Praise

Writing a letter of praise is a positive gesture, and, collectively, a building block to a healthy and sustainable society

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In this day in age, when it’s so easy to file a grievance or slam some group on social media, for balance alone, it’s ultra-important to write letters of praise when someone or some organization does an excellent job.

Yes, it’s quite noticeable when something goes wrong, but how often do we just skip over those things that go well?

The letter that you write and send, usually shared by those who receive it, does more good than you might presume. It is beneficial to you, to acknowledge those who have served you well. It is a reminder to you personally, that many vendors and service providers do an outstanding job and that too often we take this for granted.

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Can I Give you a Lift?

Here are two examples of letters I’ve written over the years. The first, via mail, is 19 years old, before the widespread use of cell phones, and before Uber and Lyft:

May 6, 2002

Commissioner
Taxi and Limousine Commission
40 Rector Street
New York NY 10006

Dear Commissioner,

In my hour of need, New York City taxi driver Shahnur Talukder stepped up in a big way. Shahnur has only been in the U.S. for one year, hailing from Bangladesh with his wife and child.

When my pre-arranged van pick-up fail to arrive early yesterday morning as scheduled, I suddenly found myself without a ride to JFK airport and no one willing to accept payment by credit card. I had, perhaps unwisely, spent all of my cash the day before, but went to bed with my van reservation phoned in well in advance.

Following the van service letdown, I had no idea that New York taxis do not accept a credit card (as they do throughout North Carolina.) Six drivers out of six said “sorry.”

When I hailed Shahnur’s cab, his first action was to take me to a bank to see if I could get a cash advance on my credit card. I didn’t know the pin number, however, as I had not conducted such a transaction previously. The time was slipping away and my margin evaporating for getting to the airport on time.

Without prompting, Shahnur decided to drive me to the airport. He trusted me to mail him the fare (which I did, along with several gifts). New York has many heroes these days and, for me, Shahnur Talukderof is one of them.

Yours truly,
Jeff Davidson

cc: NY Times, Office of the Mayor, WSJ, Shahnur Talukderof

 

And Just Recently…

I wrote the following days ago and sent it via email. The performance of the equipment that I had left out in the rain so astounded me, that I knew I had to write to the manufacturer.

April 26, 2021

Product Manager
Olympus VN 7200
[email protected]

Dear Product Manager,

I wish to report a tremendous success story. By mistake, I left my pocket dictator, an Olympus VN 7200, on my porch and due to the strong wind, a torrential rain poured onto the pocket recorder for hours and knocked it off of the railing to the ground.

In the morning, I saw the pocket recorder and realized I had left it there. It was completely soaked. I felt a little disheartened; it was such a silly error to make.

I brought the recorder into my car as I was taking off and put it on the rug between the two front seats. In a matter of about 90 minutes most everything looked dried.

As a test case (and I held my breath), I turned it on, and flipped to a recording I had already made to see if it was retrievable. Not only was it retrievable, it played perfectly. I was amazed.

I’m writing in high praise of this product. Whoever designed it, whoever shipped it, and whoever sold it, should all be proud. Here is something that truly works, and works even when owners are careless!

Yours truly,
Jeff Davidson

 

Your Letter, Today

In this era of political divisiveness, entitlement, and downright acrimony between different groups, writing a letter of praise is a positive development, and, collectively, a building block to a healthy and sustainable society.

So, to whom will you write a glowing letter of praise today? Surely there are vendors and service providers in your life who merit such a letter. Remember, the benefits to you are as great as the benefits to the receiver.

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Jeff Davidson is the world's only holder of the title "The Work-Life Balance Expert®" as awarded by the U.S. Patent and Trademark Office. He is the premier thought leader on work-life balance, integration, and harmony. Jeff speaks to organizations that seek to enhance their overall productivity by improving the effectiveness of their people. He is the author of Breathing Space, Simpler Living, Dial it Down, and Everyday Project Management. Visit www.BreathingSpace.com for more information on Jeff's keynote speeches and seminars, including: Managing the Pace with Grace® * Achieving Work-Life Balance™ * Managing Information and Communication Overload®



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Life

Choosing to Trust Yourself

Every other day, we’re given contradictory, ‘authoritative,’ new advice on social distancing, masks, what’s safe, and what isn’t.

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Every other day, it seems we are given new ‘authoritative’ advice on social distancing, masks, what’s safe, and what isn’t. Much of the news to which we’re exposed contradicts what we were already told.

The CDC and some top officials, who shall remain nameless, have done less than a stellar job of providing reliable public information. Some governors in large population states, have been inconsistent, partial, duplicitous, authoritarian, and, in some cases, criminal.

Who Can I turn To?

Against such a backdrop, how does John and Jane Q. Citizen move forward professionally and personally? This is not foolproof but works as well as anything we’ve seen: Trust yourself and your decisions.

Trusting yourself enhances your ability to choose based on limited or inconsistent information. A study in the 1940s of highly successful people uniformly found that they reached decisions quickly and retreated from them slowly.

A more recent study found when people make decisions based on instinct, they are happier or at least more content than those who make decisions based on careful analysis. Hmm. Too much thinking could be hazardous to your choices – and to your happiness!

Reinforcing Statements

Here is the statement that reinforces your desire to trust yourself: “I choose to trust my ability to make the right choice.” Another essential choice is choosing to feel worthy and complete, simply spoken to yourself: “I choose to feel worthy and complete.” This helps me reduce anxiety, stay calm, and feel more relaxed.

Depending on how long it has been since you’ve felt worthy and complete, you might have to make this choice for many days or weeks running – but keep at it.

By choosing to feel worthy and complete, you automatically redirect yourself to accept that there is nothing you must do. Everything is based on your choice.

If you choose to continue working on some task, even one assigned to you, the choice is made in the present moment, and not based on a prior agenda. A worthy and complete feeling yields a tremendous sense of inner harmony.

Maintaining Your Choices

As with any quest to reinforce choices you make, write or type your choices and post them, or voice record them and play them back. How many choices can you make at once? Make a few or many, there is no limit.

Choose what feels right for you. And keep choosing. While you’re waiting in a bank line, run through your choices. If you notice yourself wavering, recall the new behavior or feeling that you’ve chosen.

You can choose to overcome rituals that no longer support you, or you can make choices beyond anything others would have guessed you’d choose.

A new idea is such a rare thing. We often simply parrot what we hear and read. You can make choices that are not congruent with your history. You can makes choices that no one has ever made before.

– – – – –

 

 

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Business

Hey Liz Cheney, And Other RINOs, Here’s the Truth!

Liz Cheney and RINOs are out of their minds to believe that Trump hurt the party!

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RINOs like Liz Cheney and others constantly make the argument that Donald Trump has broken the Republican Party and driven people out of the party. But that is so far from the truth it’s incomprehensible that they even say it. PolitiCrossing founder, Chris Widener, one of the world’s top motivational speakers, makes the case against them in his brand new video. Check it out below and then let us know what you think!

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