Robinhood (Tries to) Cover It's Hiney With Letter to Account Holders - and Fails ⋆ Politicrossing
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Robinhood (Tries to) Cover It’s Hiney With Letter to Account Holders – and Fails

Let the people trade!

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Nearly five years old, the above tweet didn’t age very well, now did it?

A few years ago I opened a Robinhood account and yet never did anything with it. Basically I downloaded the app and forgot I had it. But because I have an account I got their CYA email explaining away the egregious actions they took yesterday.

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An update on market conditions

Hi Christopher,

It’s been a tough day, and we’re grateful to you for being a Robinhood customer. In light of the extraordinary market conditions this week, we temporarily limited buying for certain securities this morning. Starting tomorrow, we plan to allow limited buys of these securities. We’ll continue to monitor the situation and may make adjustments as needed.

This was a temporary decision made to best continue serving you, and was not an easy one to make. We know it’s led to frustration and confusion, and wanted to provide some clarity.

As a brokerage firm, we have many financial requirements, including SEC net capital obligations and clearinghouse deposits. Some of these requirements fluctuate based on volatility in the markets and can be substantial in the current environment. These requirements exist to protect investors and the markets and we take our responsibilities to comply with them seriously, including through the measures we have taken today.

To be clear, this decision was not made on the direction of any market maker we route to or other market participants.

The past year in particular has shown us that the financial markets are for everyone—not just institutional investors and hedge funds. We’ve seen a new generation enter the market, and they’re sparking conversations about what it means to be an investor. We stand in support of you, our customers. Democratizing finance for all means giving more people access, not less.

We’ll keep monitoring market conditions and will update this Help Center article with the latest changes. We also published a blog post regarding today’s events.

Thank you again for being a Robinhood customer. We’re so grateful for your support.

Sincerely,
The Robinhood Team

Let’s just take a look through this and ask some questions:

“It’s been a tough day” – Boy I bet it has, but what about the small investors – playing well within the rules – who you screwed?

“We temporarily limited buying for certain securities this morning” – Because, well, we had overlords to protect. Hope you’re okay with that.

“Starting tomorrow, we plan to allow limited buys of these securities. We’ll continue to monitor the situation and may make adjustments as needed.” – play nice kids and give some of the money back to the rich kids, and we will let you play again.

“To be clear, this decision was not made on the direction of any market maker we route to or other market participants.” – Uh-huh…

“The past year in particular has shown us that the financial markets are for everyone—not just institutional investors and hedge funds” – except when push comes to shove and the little guy starts winning. Then we step in.

“We stand in support of you, our customers” – except when we don’t.

“Thank you again for being a Robinhood customer. We’re so grateful for your support.” – Hey, where did you go? Hello? Are you still there?

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Chris is the Founder of PolitiCrossing, one of the World's Top 50 Speakers and a member of the Motivational Speakers Hall of Fame. He considers it a privilege to be able to speak to people, help them lead successful lives, become extraordinary leaders and, masterful salespeople. Chris has authored twenty-three books with three million copies in print in 14 languages and over 450 articles on success, leadership, sales and motivation.



 
 
 

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Productivity in Flight

You can handle so much in the air that you’ll have less to do going forward

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When you are flying and told to put your cell phone in airplane mode, you might think that your productivity will suffer. However, when I turn on my email function and dictate into the phone, even surrounded by the heavy airplane noise, my cell phone, an Android model, works well with few transcription errors.

This particular article was written at 35,000 feet. I was in airplane mode at the time, with all kinds of sounds around me. Yet the phone faithfully recorded my dictated words.

If I have notes with me, and enough time on the flight, I’ll be able to dash off three or four articles in one sitting. Chances are you have the same capability.

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Maybe you’re not writing articles per se, but you could be creating future blog entries, making notes to your staff or to your boss, or writing messages that you’ll send to friends and relatives. So what if you can’t send them at the moment that you finished dictating? You’ll be landing soon enough, and you’ll have the capabilities to resume sending and receiving email. Then, bingo! You’ve handled so much in the air that now you have less to do going forward.

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The Cancel Culture at Artspace in Raleigh, North Carolina

Making a federal case out of a 20 second, honest mistake

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American Thinker — The USA, the land of the free and home of the brave. With its weaponized DoJ and FBI, are we truly free? And what about  tyranny at the state level? As part of their pro-LGBTQ+ agenda, the House Democrat Party in Michigan has passed a law to fine or incarcerate residents using the wrong pronouns in addressing another person.

The bill, HB 4474, criminalizes making somebody “feel threatened” by terminology including employing the wrong pronouns. The proposed legislation would replace the current Ethnic Intimidation Act.  If enacted, it will be a felony hate crime in Michigan, with up to five years in prison or a $10,000 fine, for causing protected classes to “feel terrorized, frightened, or threatened,” regarding gender identity or sexual orientation.

I Am a Fugitive from Justice

I am blessed to reside in North Carolina, not Michigan, where my recent crime is not yet a felony.  My letter, directly below, to the Artspace Board of Directors and, below that, the correspondence leading up to my letter, spell out the grievous sin for which I am guilty!  As you will see, clearly, I am a lost and nonredeemable soul:

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Greetings Artspace Board Members,

I am a six-year volunteer with Art Space of Raleigh, having started in March of 2014, and serving through March of 2020 until COVID-19 shut us down. I resumed volunteering once the “First Friday” visitors were back in swing.

During my time as a volunteer, I was on site, perhaps 60 to 64 times, missing about 10 First Fridays due to my travel as a professional speaker and cruise ship speaker. My volunteer experience initially included serving wine and beer. I then became the food server for many years. The supervisors, including Mary Kennedy, were glad because I was one of the few who never consumed the Artspace food!  

During some First Fridays, I stayed on for a second 3-hour shift, on short notice, when other scheduled volunteers did not appear.

In addition, I served as a volunteer on some weekends during Family Days directing a variety of activities for kids. I also volunteered at the annual benefactors banquet – a black tie affair with lavish hors d’oeuvres and entertainment.

After COVID-19, I was assigned to the education room. During such sessions, parents with children or children on their own would create some type of art or craft. The new supervisor was David, who praised me on several occasions during my nights of volunteering, as I always arrived early, took few breaks, did not require refreshments, and handled crowds of all sizes.

In March 2023, I was a volunteer once again. Then, I was traveling on the first Friday in April and in May, so I was not available again until June.  hen I signed up for June weeks later, I saw that my sign-up had been removed. When I re-signed, I was informed by David via email, out of the blue (see below) that I had committed a grievous sin 10 weeks before and could no longer volunteer. Ten weeks.         

I have included, verbatim, sequential correspondence between myself and David.

Jeff Davidson

 

Hi Jeff,

I apologize for not responding to you sooner. I am going to politely ask that you no longer volunteer with Artspace moving forward. We have appreciated your support, but my colleague Danny reported that you used inappropriate language that could’ve made attendees feel uncomfortable while volunteering during March First Friday.

At Artspace, we’re striving to create a space that people from all walks of life can feel comfortable in and we need volunteers who reinforce that culture.  Again, thank you for the support but I feel its best if you no longer volunteer with Artspace.

          Best, David

 

Greetings David,

I did not knowingly use any inappropriate language at any time. Before you came on board, I was a volunteer for 6 years every First Friday at Artspace, and was widely acknowledged as an asset on First Fridays.

Now, I hear this kind of accusation. What specific language does Danny have to report? I would be most interested in knowing the specifics as opposed to some general accusation. If you’re going to make an accusation, let me hear what it is.

 

Jeff,

I’m happy to give you a call later today to discuss. However, as the Director of Community Engagement and the person who manages Artspace’s volunteer program this is my final decision. Please let me know the best time to call you today.

          Thank you, David

 

David,

You can call me anytime {he never did, I had to force a call}, I’m interested knowing a couple of things:

          * What does Danny say that I said, verbatim?

          * Next, if I happened to say something that he thought was inappropriate, why did he not tell me at the time?

          * Why does it take 3 months to find out such news?

          * Also, don’t be concerned that I’m going to attempt to continue to be a volunteer.

          * Nobody, including me, wants to be around anybody that does not like them.

I received praise from you the times we’ve encountered each other, and now you’ve taken the word of an associate that I’ve done something so terrible that I must be banned forever from Artspace, without even first talking to me about it.

This is leadership?

          Jeff Davidson 

 

No News by Phone

On the phone, I could not get him to give me any specifics or even anything of substance, just vague utterance about some terrible faux pas that merited instantly canceling me. So, I called to his boss, who he had not informed. She was surprised because she had seen me many times on the job and knew that I was on asset. To follow up, I sent her the email trail:

 

Greetings Ms. Jones,

Here is the email trail [all included above] leading to the phone call in which David would tell me nothing and when I attempted to gain any useful information about the alleged faux pas, he hung up on me. In my 20+ years of volunteering for WUNC, the Flower Shuttle, Tunnel to Towers, Cystic Fibrosis, March of Dimes, and the NC Museum of Arts, I have never experienced anything remotely like this.

Thanks for your attention, Jeff Davidson

At the request of his boss, David sent me a formal letter, now adding on other previously unannounced “multiple reports on your inability to follow instructions during volunteer shifts.”  You and I have seen this before: someone has a weak case so they throw in more vague, (bogus) assertions to “shore up” their argument. Then, when they stonewall you by phone and you get upset, they throw that in as well.

Case closed: looked at all the infractions!

 

Dear Jeff,

Thank you for your six years of service to Artspace. Our organization appreciates your continued support over the years assisting with First Fridays and other programs. Unfortunately, we no longer see Artspace’s volunteer program as a good fit for you, and we will no longer need your assistance as a volunteer.

We have come to this decision after we received multiple reports on your inability to follow instructions during volunteer shifts. A staff member reported you made inappropriate comments related to gender in reference to a family visiting Artspace during First Friday on March 3, 2023. Everyone is welcome at Artspace and our staff strives to create a safe space that is welcoming to people of all ages, abilities, genders, and backgrounds. We want to retain volunteers who will reinforce that expectation and respect the culture that has been established.

Not only did your comments make that staff member feel uncomfortable, but dismissive comments related to gender identity could have jeopardized that family’s positive experience at Artspace. The hostile behavior you displayed when confronted about this incident over the phone only further displays that it is time for us to part ways. For those reasons, I am respectfully requesting you no longer volunteer with Artspace moving forward.

We thank you for your service and hope you find success volunteering with another local organization. Please know you are still welcome to visit Artspace and attend our community programs.

 

David,

Multiple reasons? Hardly. Thanks for your continued non-explanation. If you’re referring to the two little kids, dressed in bright colors, with long flowing hair, giggling at the back table for over an hour, who I mistook as girls, it was an honest mistake that anyone could have made. There was zero malice on my part.  I was seeking to help them with their art project, as all other youths required, roughly, only 30 to 40 minutes.

I said to them, verbatim, “Ladies, can I help?” They had been unsupervised for at least an hour, and then a parent, apparently their parent, seated nearby said, “They’re boys.” I immediately told them I was sorry for their error.  Not the world’s worst offense, and highly likely not the first time someone has erred in relation to them.

I then went immediately to Danny and asked him about the two youths and he said they were boys. I told him that I had mistook them. That is the whole incident.

You, David, apparently want to make this a federal case, and make defamatory statements as if I’m some type of troglodyte with a history of bad behavior. I strongly sense that you were looking for a way to depose me as part your personal brand of cancel culture.

As for the phone conversation, you were intentionally vague and unresponsive when I had a legitimate right to know what I had done that was worthy of your punishment. I asked for any type of detail and you offered next to nothing. And you kept accusing me of pressing you, and then you hung up on me. Even now, it has taken several more weeks to get any kind of information from you and I had to go to your supervisor, at that.

For shame, David.

  

Cancellation Celebrations!

And that, folks, is how cancel culture, the cancer that it is, now lingers at Artspace in Raleigh, North Carolina. Who will be the next in line?

I have laid bare my first cancellation experience and the grievous sin I have committed.  Can you find it in your heart to forgive me?

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