

Business
Common ‘Wisdom’ that Just Ain’t So
Much of what we read, think, and repeat is not accurate, at all…
Much of what we read, think, and repeat is not exactly so. For example have you encountered the phrase, “Those who give up liberty for security deserve neither”? Often incorrectly attributed to Benjamin Franklin, the phrase is nonsensical. With no national security, soon enough you’ll have no liberty.
With complete security, you’ll have no liberty as well. A trade-off is always needed. For the record, Benjamin Franklin actually said, “Those who would give up essential liberty, to pursue a little temporary safety, deserve neither liberty nor safety.” That makes more sense.
‘A penny saved is a penny earned’? Once again, Ben Franklin is in the mix. A penny saved is not a penny earned. A penny earned is a penny earned and even then it might not be a full penny depending on taxes, inflation, and other hidden costs and expenses. If you save your money in a long-term CD, you can’t have access to it months. If funds are tied up when you need them that is not a pretty penny.
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Not Actually
Consider the phrase, “Experience is the best teacher.” Perhaps, this is so, but not as a given. Generally, an excellent teacher is the best teacher. Experience might teach us the wrong lessons or send us down another blind alley. If we don’t fully comprehend the meaning of our experiences,we’re as likely to make bad decisions in the future and have unfortunate experiences as a result.
Closely related is, ‘practice makes perfect.’ Practice does not make perfect. If your practices are off the mark, then you will continue to be imperfect and you might be reinforcing a bad habit. As they say in Tae Kwon Do, “Practice makes permanent.”
On my daughter’s softball team, a young girl named Whitney was regarded as the star pitcher. Yet during the pregame warm-ups, time after time, she could barely throw a strike. With luck, she averaged 20% strikes out of all her pitches thrown. Sure enough, when the game started, she was no better. Why would anybody expect the outcome to be different?
The best chance for you to excel is to have perfect practices. An array of imperfect practices leads failure.
Lemons and Life
‘When life gives you lemons, make lemonade.’ This sounds like good advice, but to actually make and sell lemonade, you’d also need to have clean water, a good lemon press, some type of sweetener, a paring knife, a pitcher, an implement for stirring, and cups. Such bromides leave out 90% of what else you’d need.
Periodically, I encounter authors and speakers who write or say ‘to live life more fully’ by pretending that “you have six months to live.” If you had six months to live you’d engage in behaviors different than now.
You might sell your house. You might go on world travel, or at least travel more than you’ve been doing. You might dissipate your assets. You might spend your money down to nothing, or give it all away. Then, when you undoubtedly live beyond six months, you’re likely to be penniless!
Thank You For Sharing (!)
‘Think outside the box.’ What does the “box” even mean? The phrase has been so overused that it is now rendered meaningless. Would it be better simply to say “expand your thinking,” or “brainstorm,” or “reach beyond the norm”?
‘There is no ‘I’ in team.’ Michael Jordan once remarked that while there is no “I” in team, there certainly is a “me.” Acronyms and creative word use might have their place in a corporate pep rally, otherwise let them be.
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Business
Delegation: An Ongoing Phenomena
Failure to delegate effectively often happens because team leader don’t trust the people with whom they’re working
For most of your career, you’ve read or heard that one of the key approaches to getting things done is to delegate effectively. This presumes that you have others to whom you can delegate. In my contact with more than 950 organizations over the last two and a half decades, I’ve found increasingly that people have fewer resources, a lower budget, and less staff people. If they want to get something done, often they have to do it themselves!
Assuming you have others to whom you can delegate, the first or second time you personally tackle a particular task yields useful information. You learn more about the nature of the task, how long it takes, and whether or not you enjoy doing it.
By the third time, a task of the same ilk as those you’ve handled before often becomes best handled by someone reporting to you. Such tasks could involve updating a database, completing an interim report, or assembling meeting notes.
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All that You Can
On the path to getting things done, your quest is to identify all those things that you can possibly delegate to others and then prepare those others so that they have a high probability of succeeding. In the course of your workday there may be only a handful of things that you alone need to do because of your experience, insight or specialized knowledge. Everything else that can be delegated should be.
Some people feel they have to take care of everything themselves and to this day haven’t been able to break the habit of “doing it all.” If this someone is in your seat right now, recognize that as a category of one, you can only get so much done.
Many managers and supervisors fail to delegate effectively because either they don’t fully trust the people with whom they’re working, or they’ve always been get-it-all-done-by-myself types.
Take Time before You Assign
Prior to delegating anything to anyone, take the time to actually prepare your staff for delegation. This would involve assessing an employee’s skills, interests, and needs. You could even ask people what new tasks and responsibilities they would like to assume. You might be surprised at the wide variety of responses you receive. There may be people on your staff right now who can help you with tasks you’ve been dying to hand off to someone but didn’t see how or when you could put them into play.
While you want to delegate to staff people who show enthusiasm, initiative and interest, or have otherwise previously demonstrated the ability to handle and balance several tasks at once, sometimes you have to delegate to someone who has not exhibited any of the above. In that case, delegate on a piece-meal basis.
Ensure that the staff person is able to effectively handle the small task or tasks he’s been assigned and does not feel swamped or overloaded. When the staff person demonstrates competence, you can increase the complexity of assignments and even the frequency with which you delegate.
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Business
Multi-tasking: More Harm than Good
In this day and age, where so much competes for our attention, it is easy to stray!
I belong to a local health club, and while I was there one day, I saw a woman get on the Stairmaster. I watched as she whipped out an mp3 player and started listening to music. Then, to my surprise, she reached into her gym bag, pulled out a book, and placed it on that ledge to read. I almost asked her if she would like a piece of gum!
Today, when so much competes for our attention, it is easy to stray! More often than we care to pretend, in the office and at home, we invite more than we can handle, and then act as though we didn’t. As individuals, throughout society, we are trained to believe that the ability to multi-task is a great attribute. Unfortunately, that’s a big mistake. Here’s why, and how to avoid multi-tasking in the future.
First Things First
What’s the fastest and easiest way to handle six tasks competing for our attention? Identify the most important task, second most important, third most important, and so on, then tackle the first and finish it all the way, move on to the second and complete it, then move all the way down the list.
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Any other way of tackling those items, whether they are tasks for home or work, is simply not as efficient. The catch is, any other way is more psychologically satisfying. Why? It’s almost as if juggling projects, switching gears unnecessarily or abruptly, or leaving a job unfinished to start a new project gives you the opportunity to say to other people, “Hey, look at me! Look how involved I am! Look at how busy I am! I’m great at multi-tasking.” A multi-tasker, however, can’t compete with others who tackle their to-do list, one item at a time.
What about doubling up as a procedure for tackling a number of routine items or very simple tasks? You can eat dinner and read a book at the same time. Eating and reading at the same time is relatively harmless.
How about driving and talking on the cell phone at the same time? Driving requires your sharp attention, as does carrying on an intelligent conversation with someone else who is not present; doing both at the same time spreads your attention too thin, with often disastrous results. The same is true for projects you’re working on that require your best thinking.
Tips:
* give yourself 5 to 10 minute intervals to focus on the task at hand
* safe-guard your immediate environment to avoid interruptions
* acknowledge yourself whenever you stick to one task and finish it
* repeat all the above, often, knowing that ‘more often’ is better!
Your Undivided Attention
When you’re working on a new task, brainstorming, engaging in first-time thinking, or doing creative work, it’s vital to offer your complete and undivided attention to that one task before you. To dissipate your attention or otherwise stray means you are not going to do your best work.
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