Avoiding Burnout ⋆ Politicrossing
Connect with us

Business

Avoiding Burnout

Burnout is regarded as a distinct type of stress related to demands on the job, and you can keep it at bay

Published

on

In this ever-changing, covid-plagued era, many people today are experiencing unprecedented pressures and stressors. As the stress builds up over time, these individuals suffer from burnout and feeling as if there is no time for their lives.

Burnout is a term that has made the rounds in business and general literature over the last decade and a half. It’s actually a unique type of stress that involves:

* diminished personal accomplishment,
* emotional exhaustion, and
* de-personalization.

Trending on PolitiCrossing.com: Academic Underachievement As a Permanent Condition

Although researchers are still exploring the nature of burnout, it is widely regarded as a distinct type of stress related to demands on the job.

At Risk

Who is most susceptible to burnout? Those in helping professions, or in positions that have significant amounts of interpersonal contact. This includes people in customer service departments, municipal services, and health care.

While burnout is costly to organizations, unfortunately, those organizations in which employees feel the effects of burnout, often do little to be of service. How do you know if you’re heading for burnout, or are already there?

Have you been evaluating yourself negatively lately? Does it seem to you as if you’re not making any progress or have even lost ground? If you feel as if you are not as competent and successful doing your job as you have been in the past, you’re experiencing the sensation of diminished personal accomplishment.

Depersonalization

Another clue to burnout is depersonalization. This occurs when you rotely do what you’re supposed to, but withdraw emotionally from what you’re doing. In the health care industry, this could be characterized by a nurse who follows correct medical procedures, and is cordial with patients, but no longer cares about them on a personal basis.

In business, depersonalization can be seen as detachment, a blase attitude towards peers, clients, or customers, and perhaps to one’s organization in general. If you begin to see others as objects rather than human beings, beware, you could well be on the burnout path.

The third component of burnout is emotional exhaustion. Here, it feels as if you don’t have the capacity to respond emotionally to others. Your energy level is low. You are irritated or tense. You know that you can’t give of yourself like you have in the past. Following a long weekend, or time away from work, you still loathe the thought of going back to work.

Emotional exhaustion often is the first of the three characteristics to appear when you’re in danger of experiencing burnout. Long hours and heavy demands can drain your emotional resources. People who may have been optimistic about what they could achieve on the job, and had high expectations for themselves, are particularly susceptible to burnout as they begin to experience set-backs and frustrations.

Antidotes

Among the emerging antidotes are 1) the ability to know, observe, and be involved in the outcome of your efforts, and 2) the opportunity to engage in a self-evaluation.

The first remedy allows you to maintain a mental link between what you do and what results occur. Said another way, it’s highly stressful to work at a job all day long, perhaps interacting with many, many people, and not know if what you’ve done has been of value, or been appreciated.

The second remedy, self-evaluation, involves looking at what you do with some measure of objectivity, perhaps using a chart, checklist, or scale developed during less trying times, that includes most of the key components of your job description and responsibilities.

One of the best safeguards for not falling prey to burnout is to accept the input and advice from others. Your spouse, co-workers, and friends often are able to notice changes in your behavior that may be detrimental to your well-being, long before you are aware of them. Please, listen up when somebody says “take it easy.”

If you’ve ever saw Star Trek: the Next Generation, you know that when Counselor Troi told Captain Picard to take it easy, at first, he always resisted. Then, he relented, and followed her advice. Captain Picard, I postulate, never missed a day on the bridge due to burnout.

Tune Up the Old Bod

Particularly if you’ve been putting in long hours and facing high-expectations, schedule a regular preventative medical exam, complete with cardiovascular and cancer screening tests. Many people who appear to be in good shape find out the hard way, either through a heart attack or sudden death, that all was not well internally. You and I don’t have the capability to determine how well everything is going on inside, solely based on the way we feel and perform.

Some top athletes in our time, among them Pete Maravich, Hank Gathers, and Sergei Grinkov were in top physical condition, but perished at an early age because of long-standing coronary problems that went undetected. In some cases, well-conditioned athletes who act with unknown coronary problems, actually live years past the time when a non-athlete in the same condition would have lived.

By the time you reach your forties, and certainly mid-forties and fifties, heart disease becomes the leading cause of death. Heart disease is brought on by a variety of factors such as a sedentary lifestyle, smoking too much, experiencing too much stress, getting too little rest and so on. Curiously, as more women rise to higher and higher ranks within organizations, the risk of heart disease rises as well.

Surrounded By Workaholics?

Despite the well-known, high prevalence of stress and burnout in the contemporary working world, and the resulting dangers, some organizations still maintain a culture in which employees have it tougher than it needs to be. Too many managers have the misguided notion that only wimps are stressed. These are the same managers who tend to give out stress in abundance. If only they knew that stress is real, and exacts a cost on both individuals and the organization.

Someday, organizations will be held responsible, both socially and legally, for the mental health and well-being of their employees. Until that day, you’ll probably need to accept it as a given that if you want to flourish in an otherwise potentially stressful environment, there are not many places you can look for help. You’re going to have to help yourself.

Suppose you work with a boss who unduly heaps piles of stuff on your desk with little or short notice? What are some of the strategies you can employ to keep your job, maintain your relation with your boss, and yet not be overwhelmed?

When Your Boss Wants You to Be a Workaholic

With great tact and professionalism offer these words, “I’m really over-committed right now, and if I take that on, I can’t do it justice.” Other appropriate responses:

* “I appreciate your confidence in me. I wouldn’t want to take this on knowing my other tasks and responsibilities right now would prohibit me from doing a great job.”

* “I’d be happy to handle this assignment for you but realistically I can’t do it without foregoing some other things I’m working on. Of tasks a and b which would you like me to do? Which can I put aside?”

* “I can do that for you. Will it be okay if I get back to you in the middle of next week? I currently have blank, blank, and blank in the queue.”

* “The number of tasks and complexity of assignments I’m handling is mounting. Perhaps we could look at a two or four week scenario of what’s most important to you, and when the assignments need to be completed, versus what I can realistically handle over that time period.”

Flexibility Matters

All the while, stay as flexible as possible. Frequently, your responsibilities and assignments will change. Your ability to adapt to your boss’s needs will go a long way in helping you flourish at your position,  and diminish the feelings of being overwhelmed.

– – – – –

 

We'd love to hear your thoughts about this article. Please take a minute to share them in the comment section by clicking here. Or carry the conversation over on your favorite social network by clicking one of the share buttons below.


Jeff Davidson is the world's only holder of the title "The Work-Life Balance Expert®" as awarded by the U.S. Patent and Trademark Office. He is the premier thought leader on work-life balance, integration, and harmony. Jeff speaks to organizations that seek to enhance their overall productivity by improving the effectiveness of their people. He is the author of Breathing Space, Simpler Living, Dial it Down, and Everyday Project Management. Visit www.BreathingSpace.com for more information on Jeff's keynote speeches and seminars, including: Managing the Pace with Grace® * Achieving Work-Life Balance™ * Managing Information and Communication Overload®



  • This field is for validation purposes and should be left unchanged.
 
 
 

Join the conversation!

We have no tolerance for comments containing violence, racism, profanity, vulgarity, doxing, or discourteous behavior. Thank you for partnering with us to maintain fruitful conversation.



Business

Common ‘Wisdom’ that Just Ain’t So

Much of what we read, think, and repeat is not accurate, at all…

Published

on

Much of what we read, think, and repeat is not exactly so. For example have you encountered the phrase, “Those who give up liberty for security deserve neither”? Often incorrectly attributed to Benjamin Franklin, the phrase is nonsensical. With no national security, soon enough you’ll have no liberty.

With complete security, you’ll have no liberty as well. A trade-off is always needed. For the record, Benjamin Franklin actually said, “Those who would give up essential liberty, to pursue a little temporary safety, deserve neither liberty nor safety.” That makes more sense.

‘A penny saved is a penny earned’? Once again, Ben Franklin is in the mix. A penny saved is not a penny earned. A penny earned is a penny earned and even then it might not be a full penny depending on taxes, inflation, and other hidden costs and expenses. If you save your money in a long-term CD, you can’t have access to it months. If funds are tied up when you need them that is not a pretty penny.

Trending on PolitiCrossing.com: Academic Underachievement As a Permanent Condition

Not Actually

Consider the phrase, “Experience is the best teacher.” Perhaps, this is so, but not as a given. Generally, an excellent teacher is the best teacher. Experience might teach us the wrong lessons or send us down another blind alley. If we don’t fully comprehend the meaning of our experiences,we’re as likely to make bad decisions in the future and have unfortunate experiences as a result.

Closely related is, ‘practice makes perfect.’ Practice does not make perfect. If your practices are off the mark, then you will continue to be imperfect and you might be reinforcing a bad habit. As they say in Tae Kwon Do, “Practice makes permanent.”

On my daughter’s softball team, a young girl named Whitney was regarded as the star pitcher. Yet during the pregame warm-ups, time after time, she could barely throw a strike. With luck, she averaged 20% strikes out of all her pitches thrown. Sure enough, when the game started, she was no better. Why would anybody expect the outcome to be different?

The best chance for you to excel is to have perfect practices. An array of imperfect practices leads failure.

Lemons and Life

‘When life gives you lemons, make lemonade.’ This sounds like good advice, but to actually make and sell lemonade, you’d also need to have clean water, a good lemon press, some type of sweetener, a paring knife, a pitcher, an implement for stirring, and cups. Such bromides leave out 90% of what else you’d need.

Periodically, I encounter authors and speakers who write or say ‘to live life more fully’ by pretending that “you have six months to live.” If you had six months to live you’d engage in behaviors different than now.

You might sell your house. You might go on world travel, or at least travel more than you’ve been doing. You might dissipate your assets. You might spend your money down to nothing, or give it all away. Then, when you undoubtedly live beyond six months, you’re likely to be penniless!

Thank You For Sharing (!)

‘Think outside the box.’ What does the “box” even mean? The phrase has been so overused that it is now rendered meaningless. Would it be better simply to say “expand your thinking,” or “brainstorm,” or “reach beyond the norm”?

‘There is no ‘I’ in team.’ Michael Jordan once remarked that while there is no “I” in team, there certainly is a “me.” Acronyms and creative word use might have their place in a corporate pep rally, otherwise let them be.

– – – – –

 

 

 

Continue Reading

Business

Ten Ways to Overcome Information Overload

How do we narrow down thousands of journals, magazines, newsletters, emails and blog posts at our disposal?

Published

on

We are confronted by staggering amounts of new information every day; some of it valid, some of it contrived. Career professionals in particular can be easily overwhelmed by the wealth of information related to competitor data, new product and service launches, market changes, and industry trends and wind up with information anxiety.

Although we have access to a variety of information and communication tools, how do we narrow down tens of thousands of journals, magazines, newsletters, and blog posts at our disposal and manage information coming in? How do we flourish amidst thousands of printed pages, not to mention millions of pages on the web, and hundreds of emails, phone calls and text messages?

More Information, More Confusion

While we enjoy a growing capability to extract relevant information that supports our careers and our lives, most of what we encounter is of marginal value, at best, and often stands in the way of our goals and objectives.  We don’t have hours on end to contend with everything that competes for our attention; most days, it feels as if we don’t have sufficient time at all.

Trending on PolitiCrossing.com: Academic Underachievement As a Permanent Condition

Fortunately, we can employ 10 strategies in a manner that will be productive and even enjoyable and fight that information overload:

  • Contemplate in advance the kind of information you seek.
  • Identify the vital information carriers.
  • Streamline your intake capability.
  • Beware of information crutches.
  • Establish a distribution system.
  • Be thoughtful when sending information.
  • Design responses.
  • Do away with paper.
  • Constantly review and update.
  • Acknowledge the benefits of remaining organized.

Contemplate in Advance the Kind of Information You Seek 

Have a reasonable idea of the type of information you want and need to gather. Such information encompasses news about your industry or profession; notable product and service developments; significant regulations and new legislation; client, customer, or consumer-related information; special applications; intelligence on competitors; and emerging trends and prospects.

Identify the Vital Information Carriers 

Identify the small number of key information sources, including publications, websites, blogs, and hard news sources, that cover what’s occurring in the field. You’ll really only need three to four sources; you’d be surprised at the amount of coverage overlap you’ll see.

Streamline Your Intake Capacity 

Once you recognize the kind of information you require and a handful of the best sources, you need to establish a methodical way of receiving, synthesizing, and applying such information that will benefit you, your team, and your organization.

Staying attuned to your goals and objectives and focusing on the kind of information that supports your efforts gives you the best chance to accomplish what you want. You might consider reducing social networking, depending on your job. Your quest is to maintain a constant inflow of relevant information in as simple a manner as possible. Yes, on occasion you can give attention to peripheral issues. In general, however, focus on the information that will make a difference in your effectiveness.

Beware of Information Crutches 

Many people have a predisposition to collect and retain information that confirms what they already believe or know to be true. They don’t need to save such information; the practice is more like a reflex action. With the vast amounts of information on the Internet today and the power of search engines, it’s not necessary to hang on to much.

More vital is the ability to find what you need in a hurry, which often requires only a few keystrokes. Retaining piles and files of hard copy information is of diminishing value and can impede your effectiveness. Moreover, files and information that you retain for more than 18 months often can be deleted with no detrimental effects.

Establish a Distribution System 

As you rise in your career, don’t spend inordinate amounts of time gathering information. Much of what you seek can be identified, collected, and disseminated to you by junior staff. You can use them as information scouts and as a clipping service of sorts to pre-read for you.

Once freed from the constant task of identifying and assembling information, you’re better able to think conceptually in ways that will help to propel your team, division, or department forward. This is especially true when introducing a new product, service, or delivery system.

Be Thoughtful When Sending Information

Sometimes the staggering amounts of information is due to our lack of organizing guidelines. Such guidelines could otherwise spare us from unnecessary, excessive exposure to information that does not support our current challenges.

Learn to be more discriminating when exchanging information. Eliminate acronyms, abbreviations, and jargon that can lead to misunderstandings, and limit the length of your correspondence with others by including only what is necessary to know. Overwhelming our recipients with information is no more welcome to them than when they overwhelm us. We also must encourage one another to stop CCing and BCCing when it is not necessary, and avoid submitting “FYI” kinds of messages.

Design Responses

Throughout the workweek, you’ll receive many different types of requests. Many are routine, so you can automate your responses by using your email’s signature function. Most email software programs today support at least 20 different signatures. You can create and save signatures by category that enable you to respond promptly and effectively to customers and clients. The signatures that you’ve developed can also be personalized to address the particulars of a specific inquiry.

What kinds of signatures might you create in advance? Rosters, standard letters, product and service descriptions, price lists, team or organizational descriptions, credentials, etc. The more signatures you establish, the quicker and more productively you can answer questions from inquirers.

Do Away With Paper (When Practical) 

A variety of hard copy files and documents will need to be retained. Nevertheless, you can undertake a campaign to reduce the volume of paper you’re retaining, whether it’s in filing cabinets, desk drawers, or storage bins.

Evaluating each document you receive and consider whether it merits saving. Will a scanned version of said document suffice? If so, scan it and recycle the hard copy. Yes, scanning requires extra time and effort, but in the long run the payoff is more than worth it. When you effectively label each of the documents you’ve scanned, you enhance your ability to quickly locate them on your hard drive or online. Finding such e-documents is generally easier than finding the hard copy.

Constantly Review and Update 

Periodically review your documents. Is the information still relevant? Does it need to be combined with something else? Should it be reclassified? Your goal is to keep your holdings to a minimum.

Tackle only a handful of file folders at a time, so you don’t feel overwhelmed. Ask yourself, “What can be deleted? What should be merged? What can be extracted so that the few gems of wisdom crucial to my success can be applied as needed?” Think of this task with a project management hat on and take it step-by-step.

Acknowledge the Benefits of Remaining Organized 

Staying organized might make you anxious. Organizing is certainly not a glamorous task. Yet, in a world that overwhelms us with the volume of information and communication, becoming the master of your files, and maintaining them so they serve you, is more important than ever before. Information overload occurs when we let things pile up. The people who become adept at recognizing, gathering, retrieving, and applying the right information at the right time are valuable to their organizations and their teams.

The future belongs to ultra-productive people who understand the importance of information and communication management. Regardless of the obstacles they face, these adept information managers are capable of pointing their team or organization in the appropriate direction. Why? They have a well-developed ability to identify, assemble, and impart knowledge that they extract from information.

Ultimately they can draw upon their knowledge to lead with wisdom.

– – – – –

 

Continue Reading

 

Our Newsletter

Become a Politicrossing insider: Sign up for our free email newsletter, and we'll make sure to keep you in the loop.

Sites We Like

Our Newsletter

Become a PolitiCrossing insider: Sign up for our free email newsletter, and we'll make sure to keep you in the loop.

Trending